Privacy Policy

This Privacy Policy explains how Webtech Mechanics Private Limited (“Webtech Mechanics”, “we”, “us”, or “our”) processes personal data when you visit webtechmechanics.com, use our contact or careers forms, interact with our AI chat assistant, or otherwise communicate with us.

We are committed to protecting your privacy and handling personal data in line with applicable laws, including the EU General Data Protection Regulation (GDPR) where it applies to our processing activities.

Data controller

The data controller responsible for your personal data is:

• Webtech Mechanics Private Limited
• Noida, Uttar Pradesh, India
• Email: contact@webtechmechanics.com
• Phone: +91 99104 45222

Personal data we collect

Depending on how you use our website, we may collect:

• Contact details — name, email address, phone number, company name
• Enquiry information — project details, service interest, budget range, messages you send via forms or chat
• Recruitment information — role applied for, experience, portfolio links, and application messages
• Technical data — IP address, browser type, device information, pages visited, and referral source (where analytics cookies are accepted)
• Cookie preferences — your consent choices stored locally in your browser

We do not intentionally collect special category data (such as health or biometric data) through this website.

How we use your data

We use personal data for the following purposes:

• Responding to enquiries and providing customer support
• Evaluating job applications and recruitment communications
• Operating our website, chat assistant, and spam-protection tools
• Understanding website usage and improving our services (with consent)
• Complying with legal obligations and protecting our legitimate business interests

Legal bases for processing (GDPR)

Where GDPR applies, we rely on the following legal bases:

• Consent — analytics cookies, functional cookies (reCAPTCHA and chat assistant), and marketing communications where required
• Contract / pre-contractual steps — responding to your project or service enquiries
• Legitimate interests — website security, fraud prevention, and improving our services, balanced against your rights
• Legal obligation — where we must retain or disclose information to comply with law

Cookies and similar technologies

We use essential cookies to remember your cookie preferences. Optional cookies are only set after you provide consent through our cookie banner. For details on each cookie category and third-party services, see our Cookie Policy.

Third-party processors

We use trusted service providers who may process personal data on our behalf, including:

• Google Analytics — website usage analytics (only with your consent)
• Google reCAPTCHA — spam protection on forms (only with your consent)
• AI service providers — powering our Kai chat assistant (only with your consent)
• Email and hosting providers — delivering and storing communications related to enquiries

These providers may process data outside your country. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent protections.

Data retention

We keep personal data only for as long as necessary:

• Sales enquiries — typically up to 24 months after last contact, unless a longer period is needed for an active relationship
• Recruitment applications — typically up to 12 months unless you consent to longer retention or we are required to keep records longer
• Analytics data — according to Google Analytics retention settings and our internal policies
• Cookie consent records — stored locally in your browser until you clear them or change your preferences

Your rights

If GDPR or similar laws apply to you, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability where applicable
• Withdraw consent at any time (without affecting prior lawful processing)
• Lodge a complaint with your local data protection authority

To exercise your rights, email contact@webtechmechanics.com. We may need to verify your identity before responding.

Children

Our website and services are not directed at children under 16, and we do not knowingly collect their personal data.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Material changes may also be communicated through our website.